Mobile mechanic software for the calls you cannot take

It can be, and that is worth saying first. If your whole need is sending an invoice, an invoicing app will be cheaper and quicker. What this is for is the part a one-person business cannot do at all: answering the phone while you are under a car. If you are losing calls, it pays for itself in one job.

The caller gets a text from your own business number within seconds saying you are on a job and will come straight back, and the thread is waiting for you when you are clean. That is the difference between a customer who waits and a customer who rings the next mobile mechanic on the map.

No. Labour guides, parts ordering and digital inspections are the three things this does not do, and they are named on this page rather than left for a trial to find out. Keep the tools you price and buy parts with. What comes over here is the front desk and everything your customer reads.

They can send a booking request with the vehicle, the address and what is wrong, and it lands on their thread for you to accept and slot into your day. It is deliberately a request rather than a booking written into somebody else's calendar, because a driveway job with no diagnosis is not a slot anybody can size in advance.

On a secure link they open on their own phone, with the deposit already credited if you took one, so there is no card reader to carry and no cheque to chase. The quote, the invoice and the receipt are all served the same way, and each one is a page rather than an attachment somebody has to go looking for.

Yes, from your own carrier-registered business number rather than a shared shortcode, which is what stops a filtered message quietly not arriving. It also keeps your personal mobile out of it, which matters more than it sounds like when a customer starts texting at half past ten at night.

Essentials $79, Growth $199, Operations $299 and Command $399 in US dollars, flat for the whole business, with no per-seat charge, and the phone line and call intelligence on the Operations plan at $299 a month. Every plan starts with a 14-day free trial with every feature unlocked.

Tax: your shop sets one rate and every line on an invoice is taxable or exempt against it, so GST at 5 percent or HST at 13 or 15 is a setting rather than a workaround, and the sales-tax report gives your bookkeeper the taxable base, the exempt base and the tax actually charged on an accrual or a cash basis. What it does not do is split one invoice across two provincial rates, because there is a single shop-wide rate and no per-line rate in the data; if you bill at two rates, check that first. CASL is not a switch somebody flips but a set of rails: service and appointment messages are treated separately from marketing, marketing is counted against a per-customer limit, quiet hours and opt-outs are enforced in code, and an opt-out applies across the whole shop. The SMS policy page sets out the rules the product follows, and nothing here is legal advice.