For dent and cosmetic repair shops
Paintless dent repair shop software that quotes by panel
Paintless dent repair shop software: walk the car, price it panel by panel with the margin in front of you, and send the estimate.
14-day free trial, every feature unlocked, no credit card required
SV Owner on a phone: the shop's alerts showing a missed call from Priya Sandhu sixteen minutes ago with the note that she was texted back automatically, the inbox reading one thread waiting on you with her conversation marked Needs reply, the call log carrying that call with her voicemail on it, the transcript of what she said (a price on the five-year ceramic for a Macan, and whether she can drop it on a Saturday), and the text that went back a minute after the call, which nobody typed.
The whole operation for paintless dent and cosmetic repair: quoted by panel, photographed before and after, booked, invoiced and paid from one login.

The short answer
What is the best software for a PDR shop?
Paintless dent repair shop software quotes the way a PDR tech surveys a car, panel by panel, and keeps the photographs that prove what the car arrived like. Service VIN does that, with booking, invoicing and an AI front desk. It does not track parts as stock, so a trim-heavy shop should know that first.
- Quote by panel and by size, with per line discounts and an order discount, and the profit margin on the job updating live as you build it.
- Guided before and after photos file against the vehicle, ride on the customer's own job tracker, and are still there when somebody asks months later.
- The bay board holds each car and its tech, refuses a double booking in the database, and a booking taken online lands on it as a job.
- The estimate is approved from the customer's phone, a deposit can be taken with it, and the invoice carries what was actually done.
- Flat pricing per shop, Essentials $79, Growth $199, Operations $299 and Command $399 in US dollars with no per-seat charge, and a 14-day free trial with every feature unlocked.
Bottom line: Dent work is sold on a walk around the car and won or lost on how quickly the number reaches the customer. That is the part this is built around.
If you run a general repair, tire or lube shop, the part of this that fits you is the front desk and the marketing layer beside the system you already have: see what Service VIN does for a repair shop.
The estimate is the sale
Price a hail car the way you walked it
Dent work is sold on a walk around the car, and the shop that gets the number to the customer first usually gets the car. The builder holds panels, sizes, access and add-ons on one live-margin estimate that approves from a phone.
- Price the car panel by panel
- Build the estimate the way you survey the car: a line per panel, a size or access band on each, add-ons for a blend or a trim removal, and packages for the jobs you sell over and over.
- See the margin before you send
- Every line carries what the work costs you, so the profit on the job updates as you build it. A discount to win a hail job becomes a decision you made rather than one you find out about at month end.
- Approved from the phone, deposit taken
- The customer opens the estimate on their phone, approves it in one tap and can leave a deposit with it. An approved estimate lands on the calendar as a booked job with the panels already on it.

The car, and the proof
Photograph it, book it, and keep the file
The argument you cannot win later is the one about what the car looked like when it arrived. Guided capture takes the shots in a fixed order, files them against the vehicle record and puts them on the customer's own tracker.
- Guided before and after photos
- The app asks for the shots in a fixed order, so every car is documented the same way whoever worked on it. The photos file against the vehicle and show on the customer's own job tracker.
- A board that will not double-book
- Cars and techs sit on one calendar and an overlapping hold is refused in the database rather than hidden in the interface, so a long hail car and a quick door ding cannot land on the same tech.
- The vehicle is the record
- Scan the VIN once and the car keeps its own file: the panels that were worked, the photographs, the paperwork and every past visit, ready for the next call about it.

What it does not do
Parts are not tracked as stock. Film and material are counted to the linear foot and a part can be a priced line on the estimate and the invoice, but there is no on-hand count of clips and trim and no supplier ordering. If parts are most of your bill, that is a real reason to look at a shop management system instead.
What paintless dent repair shop software costs here
Four flat plans for the whole shop, Essentials $79, Growth $199, Operations $299, Command $399 in US dollars, with no per-seat charge, so a second tech and a front-desk hire never move the bill. Two months free on annual billing, and every plan starts with a 14-day free trial with every feature unlocked.
Your arithmetic
About 4 jobs a month — $6,500 of work.
If one of those becomes a job this month, the front desk paid for itself 5.0× over.
Your numbers, not ours. We don't publish other shops' recovery rates. The Operations plan is $299 a month, so the multiple above is one job of the size you typed against one month of the offer.
Not ready to move the whole shop? Start with the call you missed. It is included on the Operations plan at $299 a month: every missed call answered in seconds, the quote drafted before you hang up, booked straight into your calendar, with no migration to start.
Where to start
It starts with the call you missed.
Every missed call answered in seconds. The quote you promised, drafted before you hang up. Booked straight into your calendar.
It answers from your real services, your real prices and your real calendar — and writes the booking into them. No migration, no data to move — it runs beside whatever you use today.
A customer reading a text in her parked car, a shop owner at her laptop and at the shop's glass door, and the call, text-thread, quote, calendar and review panels drawn over the pictures.
Dent repair software, answered
What should PDR software do that a generic invoicing app cannot?
Hold the car. A dent job is described by where the damage is and how hard it is to reach, and the record that matters afterwards is a set of photographs of panels. Service VIN keeps the customer, the vehicle, the panels quoted, the photos and the whole text and call thread on one record, so the next conversation starts where the last one stopped instead of in somebody's camera roll.
Can I quote a dent repair by panel?
Yes. The quote builder holds a la carte lines and packages on the same estimate, with per line discounts, an order discount and add-ons, and it shows the margin on the job as you build it. The customer approves it from their phone and can leave a deposit at the same time, which drops the work onto the calendar as a booked job.
Does it handle before and after photos for a dent repair?
Yes, and the guided capture is the half that matters: the app asks for the shots in a fixed order, so every car is documented the same way whoever did it. The photos file against the vehicle and appear on the customer's own job tracker, which is also what settles an argument about whether a crease was already there.
Does it track parts for a dent and cosmetic repair shop?
Not as stock, and that is the honest gap on this page. Film and material are tracked to the linear foot, and a part can be put on a quote and an invoice as a priced line, but there is no on-hand count of clips, trim or a replacement panel and no supplier ordering. If parts are most of your bill, that is a real reason to look at a shop management system instead.
Is there an AI front desk for a dent repair shop?
Yes. It answers the calls nobody reached, texts back the ones that ring out from your own number in seconds, and books from your real calendar rather than promising a callback. It answers from your actual services and prices, and quiet hours and opt-outs are enforced in code, so nothing goes out at eleven at night.
Can I bring my customers over from what I use now?
Yes. There are native import presets for Urable, Tint Wiz and OrbisX, plus QuickBooks Online, Zoho Books and any CSV, covering customers, vehicles, invoice history, job history and open leads. Imported records are held apart from the live messaging rails, so a back catalogue can never text somebody who has not heard from you in two years. Every plan starts with a 14-day free trial with every feature unlocked.
Who should not buy Service VIN for dent repair?
A single tech whose whole need is an invoice on a phone will get there faster with an invoicing app. A shop whose work is mostly panel replacement and refinish is describing a body shop, and body work runs on insurer estimating platforms we do not write for. And a collision shop should not buy this at all, for the same reason.
Does it handle GST/HST and CASL?
Tax: your shop sets one rate and every line on an invoice is taxable or exempt against it, so GST at 5 percent or HST at 13 or 15 is a setting rather than a workaround, and the sales-tax report gives your bookkeeper the taxable base, the exempt base and the tax actually charged on an accrual or a cash basis. What it does not do is split one invoice across two provincial rates, because there is a single shop-wide rate and no per-line rate in the data; if you bill at two rates, check that first. CASL is not a switch somebody flips but a set of rails: service and appointment messages are treated separately from marketing, marketing is counted against a per-customer limit, quiet hours and opt-outs are enforced in code, and an opt-out applies across the whole shop. The SMS policy page sets out the rules the product follows, and nothing here is legal advice.
Run the whole dent shop from one login.
Estimate by panel, photograph the car, hold the booking and take the payment, with an AI front desk on the calls you cannot get to. Start a 14-day free trial with every feature unlocked and no credit card required.
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For Canadian shops
Plans are billed in US dollars, and the rest of the block is the part a Canadian dent repair shop actually asks about. Tax is one rate for the whole shop, set once, so a 5 percent GST shop and a 13 percent HST shop each bill their own number and each line is taxable or exempt on its own. The sales-tax report then gives a bookkeeper the taxable base, the exempt base and the tax actually charged, on an accrual or a cash basis, and the same figures reach QuickBooks Online and Xero.
One rate is one rate. If you bill at two different provincial rates from the same shop, there is no per-province or per-line split here and that is a real reason to check before you move.
On the texting side, Canadian carriers require no 10DLC registration, so a Canadian shop sends from its own number as soon as the line is live rather than waiting on a US carrier review. Service and appointment messages are counted separately from marketing, marketing is held to a per-customer limit, quiet hours are enforced in code rather than in a setting somebody can forget, and an opt-out applies across the whole shop rather than to one thread.
The longer version, including what the invoice looks like and what the rails do about consent, is on shop software for Canadian shops, and the rules themselves are on the SMS opt-in policy page.
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